Multilingual Customer Support Advisor - Part Time - E21ML

Recruiter
French Selection UK
Location
Newark, Nottinghamshire
Salary
£16,500 p.a. + benefits
Posted
27 Mar 2017
Expires
24 Apr 2017
Ref
E21ML
Contract Type
Permanent
Hours
Part Time

FRENCH SELECTION UK
Multilingual Customer Support Advisor - Part Time
Call Management, IT. Customer Advisor, Customer Care, Customer Service, Customer Support, Multilingual, French, Spanish, Italian, German, Helpdesk, Software, Technical Support, Troubleshooting
Salary: £16,500 p.a. + benefits (Pro Rata)
Location: Newark-on-Trent, Nottinghamshire
At commutable distance by car from Mansfield, Nottingham, Newark-on-Trent, Sutton-on-Trent, Lincoln, Grantham, Sleaford,Southwell. Nottinghamshire, Lincolnshire

Ref: E21ML

*** PART TIME ***
**Also suitable for Entry / Graduate Level**


VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference: E21ML
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The Company:
Our client is a well-established, international manufacturing company leader in its industry

Main duties:
To be responsible for the day-to-day customer care and customer support to French speaking customers

The Role:
- To deal with enquiries on a daily basis via email and over the phone
- To provide an excellent level of customer service
- To ensure resolution of customer problems and transfer to senior technician when necessary
- To accurately update the database and produce quality reports for supervisors
- To gain an excellent understanding of new and existing company products

The candidate:
- Fluency in English (Written and spoken) is ESSENTIAL
- Fluency in French would be a BONUS
- Fluency in any other Euopean language would be ADVANTAGEOUS
- Previous experience in Customer Services
- Excellent communication and interpersonal skills
- Able to work as part of a team as well as to take own initiative
- Able to work under pressure in a fast-paced environment
- Proactive and dynamic personality
- IT literate

**Also suitable for Entry / Graduate Level**
*** Part Time could be considered ***

Salary: £16,500 p.a. + benefits (Pro Rata)

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.