Consumers Affaris Specialist

Recruiter
Real Staffing
Location
Mansfield
Salary
Competitive
Posted
11 Apr 2017
Expires
29 Apr 2017
Contract Type
Permanent
MDR/Complaints Specialist

1. Evaluates incoming complaint information and maintains it in the electronic database.

2. Determines reportability (MDR/AE) of complaints to FDA and other international regulatory agencies.

3. Works closely with customers and sales representatives to respond to complaint reports.

4. Closely monitors quality, completeness and timeliness of complaint investigations and files.

5. Reviews, tracks, trends, analyzes and reports on complaint data to Management and other departments as needed.

6. Works with cross functional teams to ensure proper communication and evaluation/investigation of customer issues.

7. Participates in team decision making and displays team problem solving/communication skills.

8. Complies with all health, safety and environmental policies. Advertised through Zoek.