Council Tax Admin Officer
The Council Tax Administration Team issues the Council Tax bills to the approximately 100,000 residential properties for the Councils in both Lincoln and North Kesteven. The work of the Administration Officers is to deal with residents reporting house moves and other changes in their circumstances and to update the computer system to reflect those and other changes, to ensure that taxpayers are able to pay the Council Tax due promptly and with a minimum of fuss. In addition, the team issues approximately 17,000 reminders each year to taxpayers who have not made the necessary payments.
The Revenues and Benefits Services of the two Council are operated under a Shared partnership between the two authorities with the City of Lincoln Council employing the staff, irrespective of their work location. The job is based within North Kesteven District Council’s offices in Sleaford, though for the right candidate, once fully trained, there may be opportunities to undertake the work from City Hall in Lincoln.
The ideal candidate will be used to dealing with members of the public, whether that be face to face, on the telephone or in writing or by e-mail. You should also be confident in the use of computers and have an ability to work with figures.
Full training will be provided, so no experience of working within Council Tax is required, though it would be a distinct advantage to have such knowledge from the outset.