Customer Services Advisor

5 days left

Bluetownonline Ltd
Huthwaite, Nottinghamshire, England
£16164 per annum
05 Jul 2017
02 Aug 2017
Elina Lund
Contract Type
Full Time

Job Title: Customer Services Advisor - Maternity Leave Cover

Location: Huthwaite, Sutton in Ashfield, Nottinghamshire, NG17

Salary: £16,164

Hours: 35.5 hours per week - Monday to Friday

Job Type: Fixed Term Contract - 6 to 12 months

Our client is one of the world's leading suppliers for rehabilitation and medical products, distributing a comprehensive product portfolio to a wide range of UK & International customers, from hospitals and local authorities, private therapists, mobility shops, high street retailers, pharmacies, internet traders and International distributors.

A new opportunity has arisen for an experienced Customer Service Advisor to join the UK Customer Service Team based at the head office in Huthwaite, Nottinghamshire.

The position is to cover maternity leave with an expected contract length of 9-12 months and the possibility of a permanent position at the end of the contract.

Key Responsibilities:

  • To deal with each call in a caring and professional manner, and have the ability to assess and understand individual customer needs.
  • To have the ability to communicate effectively with customers at all levels.
  • To deliver excellent customer service whilst ensuring all department targets are met.

The Candidate:

The successful candidate should have the skills to provide excellent customer service and have the ability to problem solve in a high call volume environment.

They are looking for an excellent team player, who is self-motivated and has the ability to multitask whilst under pressure.

You will have previous experience in a similar role, with a proven track record of complaint handling and first contact resolution.

You will require excellent literacy skills, data entry and knowledge of Microsoft packages including email and the internet.

The Company Offers:

  • Pension
  • Bonus
  • Health Cashplans

Please click the APPLY button to send your CV and Covering Letter for this role.

Candidates with experience of; Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer, Administrator, Admin will be considered for this role.

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