Income Advisor - 2 x Maternity Cover for up to 12 Months
Post 1: 21.75 per week (Wednesday, Thursday & Friday)
Salary: Up to £13,119.08 pa (starting salary depending on skills and experience)
Required from: August/September 2017
Post 2: 36.25 per week (Monday to Friday)
Salary: Up to £21,865.14 pa (starting salary depending on skills and experience)
Required from: October 2017
Housingrecruit.com is currently advertising for two Income Advisors on behalf of our client, a leading social housing provider based in Nottingham.
The Income Team exists to maximise rental income and minimise rent arrears.
They are ideally looking for experience of debt collection over the phone. You will need to have excellent customer care and communication skills to join the Income Team and a knowledge of welfare benefits available to tenants and shared owners. You will need to have the drive for improving arrears performance, have excellent negotiation, ICT and telephone skills.
You will need to make personal contact to discuss payments and advise residents about the various different ways they can pay their rent, provide welfare benefits advice and recognise when legal enforcement action is required.
You will need to be customer focussed, self-motivated and work in a methodical and organised manner.
You will receive an attractive benefits package and excellent training and development opportunities.
Closing Date: 21st July 2017
Interview Date: 1st August 2017
How to apply:
Please click the apply button to go to the recruiter's website where you will be required to complete the application process.