Interim Care Home Manager - Boston

4 days left

Four Seasons Health Care
01 Sep 2017
29 Sep 2017
Contract Type
Full Time
Site or Unit :Willougby Grange Care HomeAddress :Willoughby Road, Boston, Lincolnshire, PE21 9EGContracted Weekly Hours : 40 - Maternity coverWilloughby Grange Care Home is a 37 bed care home providing care for both nursing, residential and dementia care clients. It is situated within easy reach of the local town centre and all the amenities in the historic port town of Boston, Lincolnshire. The home is a well-equipped, comfortable property, with a bright and spacious main lounge leading to a large, welcoming dining room overlooking the patio area. Our Garden Suite (Dementia Care) has a sensory garden, including two patio areas - our residents enjoy sitting outside and watching the working Maud Foster windmill next door. Willoughby Grange Care Home is well established within the local community, having strong links with the local church and primary schools.Key ResponsibilitiesQuality and Service• To be responsible and accountable to all the day to day activities of the home.• Ensure that the team has a passion for service delivery by promoting and driving forward the company's quality agenda, setting clear standards and encouraging knowledge sharing and best practice within the team.• Maintain an open, honest and transparent reputation for the home. Ensure timely and robust investigations and responses to complaints and safeguarding issues.• Achieve the highest standards of person centred care. Know the residents, and continually assess their needs and wishes, developing a service to enhance their quality of life and ensuring effective management of this through care documentation and risk assessments.• Ensure the safe management of medications in accordance with company policies and current legislation.• Develop effective relationships with key people both outside and within the business. Represent the business to relevant outside bodies.• Identify challenges and opportunities for improvement in the business and work with the Regional Manager to respond to them.• Monitor and maintain all KPIs for the home.Health and Safety• Reduce risk of incidents by completing tailored risk assessments with each department and evaluating findings in line with company policy.• Complete timely investigations into accidents and incidents according to policy, recording them correctly and taking appropriate corrective action.• Demonstrate compliance with legislation and ensure the environment is safe and risk free. Monitor the maintenance of the home, ensuring all checks are carried out and documentation is complete.• Ensure compliance with Environmental Health requirements by monitoring hygiene and health and safety standards in the kitchen and taking corrective action if necessary.• Share and communicate health and safety information with the team, conducting regular health and safety meetings in line with policy.People Management• Build and lead a successful team with clear roles, standards and expectations. Give advice and guidance where necessary.• Provide the example to be followed by others by creating an open, positive, inclusive atmosphere.• Develop the knowledge of both self and staff, including coaching, training, support and appraisal/staff supervision.• Manage the staff rota according to budget and to maximise staff utilisation. Minimise unproductive hours by managing sickness absence.• Manage any poor performance by staff, following company policy. Consult with HR Department when handling any investigatory or disciplinary issues.• Ensure all mandatory training is undertaken within 8 weeks of initial employment.• Provide the team with relevant information to enable them to work effectively.• Seek guidance from the Regional Manager for direction and decisions as and when needed.• Financial and Resource Management• Control and monitor budget expenditure for each department